for Commerce Charter Township, MI
John - Commerce Charter Township, MI
Exceptional Customer Service
Jim - Commerce Charter Township, MI
On New Years Day, Krane Heating provided me with my first excellant customer service with a 2 hour response to a service call. NO HEAT !!! They sent Daryll. Daryll was a great service rep. Turned out we had a problem that was irrepairable and a new furnace was the only answer to this 22 year old furnace. Daryll arranged for a new Bryant furnace was the appropriate solution.A new furnace was to be installed the next day between 8am and 930 am. the next day we had a phone call at 8 AM saying they would be at our house with the new furnace to be installed. Two technicians named Mike and Charles began to work. Six hours later, voila , they started the furnace and have had heat ever since.. The most professional installation I have ever seen. Congratulations on a job very well done !!!!!
Excellent Service and Price
Robert K. - Commerce Charter Township, MI
The Krane staff was great! I called for an appointment and Darryl showed up at my home within an hour. He was very friendly and courteous and got right to work. He found the problem with my furnace not heating right away and fixed it. I now have heat in my house and the price for his service was GREAT! Thank you Krane Heating and Cooling and thank you Darryl.
Great service and outstanding customer experience
Alex - Commerce Charter Township, MI
From establishing contract with company to finish job took only couple days . We were very pleased with owner of this company and his team .Professionalism and outstanding crew members worked tirelessly at our house to install air conditioner and heating unit.
Rusty - Commerce Charter Township, MI
Excellent service - Bryan is kind, knowledgeable, efficient and now my favorite person. Both a/c in it’s broke within 12 hours of each other and Bryan came to our rescue - was over 90 degrees in our house. Krane provides compassionate and excellent service.
Joel - Commerce Charter Township, MI
Adam and his crew did a great job getting our heat back on. We just picked up 2 temporary foster children and needed heat in our house ASAP. Adam explained to whole process and the work was done that day. They did a great on putting in the new furnace, removing the old equipment and cleaning up. They made sure everything was working properly and answered any questions we had. Thanks to Krane we are warm and toasty again!
Appreciate the timely service. Inspection through installation.
Kenneth - Commerce Charter Township, MI
All the contacts (three separate days) were courteous and professional. Appreciate the visits to the home were at the stated times.
Mike - Commerce Charter Township, MI
During this last cold snap my furnace was struggling. Had a tech come out and find my 35 year old furnace was done. They replaced it the same day. I can’t say enough about the service and customer support. I will and have recommended them. Thanks again Krane!
Exceptional Customer Service
Stacey - Commerce Charter Township, MI
I cannot say enough good things about my experience with Krane. Great customer service. they were prompt and courteous and helped us after hours to troubleshoot the problem with our furnace. When we needed a new one, they were here the next morning and installed it quickly. Highly recommend!
Jerry - Commerce Charter Township, MI
Entire crew was very professional, knowledgeable and polite.
Installed a Bryant 96% efficient furnace