for Novi, MI
Thermostat was not working. There was no heat. Temps were dropping 10/14/19 to freezing.
Adrienne - Novi, MI
Appointments were not available until 10/15/19. Courtney took my cell # so Darrell could call me. Darrell called and was so concerned about the temperature drop.He recommended getting an energizer battery. He also said to call him back if there was a problem installing the battery. I installed the batteries without a problem and called Darrell to thank him for his kindness and concern. Without Courtney and Darrell, Monday night could have been unbearable. Thank you Courtney and Darrell for your superb Customer Service. Adrienne Novi, MI.
New AC system
stacy - Novi, MI
My install went very smoothly. Adam came out as scheduled and installed a new Bryant AC. He kept me informed as to how the install was progressing and if I had any questions.
Problem timely resolved, service expertise obvious!
Rick - Novi, MI
My congrats to technician Daryl Thomas for his prompt, and precise technical sevice.
professional, excellent, and efficient team!
lynn - Novi, MI
The guys were great and very helpful. No complaints when we added a humidifier to the work order in the middle of the install. They were a pleasure to work with!
Rebecca - Novi, MI
I called on a Tuesday at 11 a.m. and Krane's had a representative out to my house in a little over an hour to check out my furnace concern. Quick response.
Response from Krane Heating and Cooling:
Our team works very hard at making sure our customers get prompt service. It can get pretty chilly with no heat! We look forward to working with you in the future.
Paul - Novi, MI
The service was excellent - couldn't be better.
Tony - Novi, MI
Agish - Novi, MI
Great Service, Friendly and Knowledgeable
sara - Novi, MI
My experience with Krane was fantastic. The team was on time, knowledgeable, and friendly. They took care in my home, ensuring both safety and protection of my personal property as they had to move units in and out. No one likes to have to have heating and cooling work done, but when you have to it's good to work with someone who you can count on...that's definitely Krane!
Adam - Novi, MI
Every person we dealt with along the way was informative, professional, and very friendly. The install of the air-conditioner was very professional, neatly done, and thorough.
Installed a Bryant hi eff. furnace
Installed a new Bryant air conditioner